RaxCube
Contact
Who to write to, and where legal notices go.
Write to us
| About | Address |
|---|---|
| Using your store, your admin or the Studio | support@raxcube.com |
| Opening a store, plans and pricing | sales@raxcube.com |
| Invoices, payments and refunds | billing@raxcube.com |
| Your personal data: a copy, a correction, a deletion | privacy@raxcube.com |
| A complaint about RaxCube itself, to our grievance officer | grievance@raxcube.com |
| Legal notices, trademark complaints and notices from authorities | legal@raxcube.com |
| Content on a store that breaks the law or our rules | abuse@raxcube.com |
| A security weakness you have found | security@raxcube.com |
| Anything else | info@raxcube.com |
We answer every message by email. A complaint to the grievance officer is acknowledged within 24 hours, including those that arrive outside office hours, and answered within seven days.
Grievance officer
Anuradha, a partner of TECHNOSTAT LABS LLP, is our Grievance Officer under the Information Technology Rules 2021 and the Digital Personal Data Protection Act 2023.
grievance@raxcube.com · Monday to Friday, 10:00 to 19:00 IST
Registered office
TECHNOSTAT LABS LLP, registered with limited liability · LLPIN ADC-0087 · GSTIN 29ABAFT8298C1ZR No. 347, 41st Cross, 8th Block, Jayanagar, B Sk II Stage, Jayanagar, Bangalore South, Bangalore – 560070, Karnataka, India
Legal process is served at the registered office. Please do not send passwords, one-time codes or full card numbers by email.